FAQs

General

What latex do you use on your gloves?

All Gloves use 4mm German contact latex
Do I take the plastic film off the gloves?

All of our gloves have a plastic film on the palms which you must remove

Be careful & patient when peeling the plastic, rushing the process can lead to damaging the palms.
Should my gloves be dry before use?

Keep gloves damp during use. Dry gloves are more susceptible to abrasion.
What is wear and tear like?

Wear and tear is a natural process as we use the highest quality contact latex. Abrasion is caused by friction between the ball/ground and the gloves, meaning it can happen at any time (even after the first use). This is common in all high end latex and is not a material defect or reason for complaint.

Glove Care

How do I clean my gloves?

Please see our glove care guide
How long should my gloves last?

Professionals go through gloves at a much higher rate than amateurs due to the demand and use at their level. An average amateur can go through four pairs of gloves a year, meaning one pair can last for at least a few months.

How you look after your gloves has a big impact on how long they will last overall.

Fit & Sizing

Do your gloves fit true to size?

Please see our Size Guide
How do I know what size gloves to buy?

Please see our Size Guide

Shipping & Delivery

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Order Returns

What is the return policy?

Please see our Refunds and Returns Page
Are returns free?

Please see our Refunds and Returns Page